As part of our ongoing commitment to you we provide a variety of simple to use methods of contacting our team, obtaining support and managing your services with us.
For any pre-sales or project enquiries please contact us via the contact page or drop us a line at info@slightlydifferent.co.nz
For any technical or hosting support please use one of the following methods:
Knowledge base and FAQ’s
The answer to most questions can be found here without even waiting for a response.
Support ticket
If you can’t find the answer above then the easiest way is to use our support ticket system.
Simply fill in a form describing your issue, submit it, receive a tracking code and we will respond in a timely fashion.
All tickets are tracked for prompt and accurate response.
Client service and billing portal
Access you account details with us any-time, anywhere. Giving you access to:
- All your billing and account information
- All your services, renewal dates and service information
- Invoice history and the ability to pay online
- Purchase new domains, hosting and software online any-time
Web hosting control panel
Take control of your web hosting account with us:
- monitoring web stats
- setting up email accounts, vacation messages & auto-responders
- controlling your anti spam settings
- creating new database, file transfer and sharing accounts
Webmail
Access and manage your email accounts online from wherever you are whenever you want
Email Us
If all else fails we’re still here. Just drop us an email at
support@slightlydifferent.co.nz.
